Privacy Policy

This Privacy Policy explains how Bangalore Experiences handles personal data in connection with its website, booking enquiries, and guided culinary and market tours. It applies to information collected when you request a date, share dietary details, confirm a route, make payment, or participate in a tour.

Policy guidance

This introduction outlines how the policy is organized and where to find key information.

Use of information

Handled under this policy framework

User rights

Requests and access options are described below

Support channel

Contact

Your Rights

Subject to applicable law, you may request access to your personal data, correction of inaccurate information, deletion of data that is no longer needed, or restriction of certain processing. You may also object to processing in limited circumstances. Some requests may be declined where retention or disclosure is required by law or necessary to complete a booking or resolve a dispute.

Available rights depend on the nature of the data and the legal basis for processing.

How to Make a Request

To submit a privacy request, use the contact details in this policy and describe the data or issue concerned. We may ask for information needed to confirm your identity and locate the relevant records before responding.

We may need reasonable verification before acting on a request.

Data Retention

We retain personal data for the period necessary to manage bookings, provide the requested experience, maintain business records, resolve disputes, and meet legal or accounting obligations. When data is no longer needed, we delete it or de-identify it where practical.

We keep data only for as long as needed for the stated purpose and related recordkeeping.

Policy Changes

Any updated version will apply from the date it is posted on the website unless a different effective date is stated. Where a change is material, we may provide additional notice through the website or by direct communication if appropriate.

We may revise this policy when our practices, services, or legal obligations change.

Data We Collect

We may process identification and contact details, booking and payment information, group size and preferred dates, dietary and route preferences, meeting-point and attendance details, communication records, and limited technical data such as device or browser information. Where relevant to a private culinary route or guided tasting walk, we may also record information needed to confirm availability, plan tastings, and manage the experience.

The categories of data collected depend on booking, inquiry, and tour participation activities.

How We Collect Data

We collect personal data from consultation requests, email or phone inquiries, booking forms, payment-related interactions, and messages exchanged before or during a tour. We may also receive information from service providers involved in payment processing, scheduling, or website operation, and we may generate internal records from route planning, attendance, and customer support activity.

Most information is provided directly by the user during booking or follow-up communication.

Types of Cookies

We may use essential cookies needed for security and site functionality, preference cookies that help remember settings, and analytics cookies that help us understand traffic and page performance. Cookies may be session-based or persistent depending on their purpose. We do not use cookies to collect more information than is reasonably needed for these purposes.

Cookie use is limited to operational, preference, and analytics purposes.

Cookie Control

We use cookies and similar technologies to support basic site operation, remember preferences, and understand how the website is used. You can usually control cookies through your browser settings, including blocking some or all cookies or deleting stored cookies. If cookies are disabled, some features may not function as intended.

Browser settings may be used to limit or remove cookies, subject to site functionality.

Purpose of use

How We Use Data

We use personal data to respond to enquiries, assess availability, confirm group details and dietary information, plan routes and tastings, process payments, manage check-in and tour delivery, provide customer support, maintain records, improve website reliability, and comply with legal obligations. We may also use limited data to prevent fraud, handle disputes, and document completed services.

Note

Each purpose is tied to a specific booking, service, or compliance need.

Third-party sharing

Sharing With Service Providers

We may share personal data with payment processors, website hosting and technical support providers, communication tools, and other vendors that help us operate the website and manage bookings. Where a venue, guide, or other service partner needs information to confirm a route or tasting arrangement, we share only what is reasonably necessary for that purpose.

Note

Operational sharing is limited to service providers acting on our instructions.

Legal basis

Legal Disclosures

We may disclose personal data to public authorities, regulators, courts, or other parties when we believe disclosure is required to comply with law, enforce our rights, protect the safety of guests or staff, or respond to lawful requests. We may also share information where necessary to establish, exercise, or defend legal claims.

Note

Legal disclosures are limited to what is required or otherwise permitted by law.

Privacy Contact

Contact Information

Email contact

[email protected]

Telephone contact

+91 81211 19521

Postal address

107, 7th Main Road, Bangalore, IN, 560076

Privacy inquiries

[email protected]